123bingo Privacy Policy

This Privacy Policy applies to the online gaming platform operated under the brand name 123bingo, accessible at https://123bingo.club (the "Platform"). References to "123bingo," "we," "us," or "our" in this document refer to the operator of the Platform.

123bingo acts as the personal information controller in respect of the personal data collected from players and visitors to the Platform. We are responsible for determining the purposes and means of processing your personal data and for ensuring that such processing complies with applicable Philippine law, including the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

If you have any questions about this Privacy Policy or how 123bingo handles your personal data, please contact our Data Protection Officer via the live chat support available on the Platform.

123bingo collects the following categories of personal data from players and Platform visitors:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, or voter's ID number).
• Contact Data: Philippine mobile number, email address, and residential address.
• Financial Data: GCash account number, Maya account details, Philippine bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or other Philippine banks), and transaction history on the Platform.
• Account Data: Username, encrypted password, account balance, bonus history, game history, and session logs.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and pages visited on the Platform.
• Usage Data: Information about how you use the Platform, including games played, wager amounts, session duration, and feature interactions.
• Communications Data: Records of your communications with 123bingo support, including live chat transcripts and email correspondence.
• Verification Data: Photographs or scanned copies of identity documents submitted for Know Your Customer (KYC) and age verification purposes.

123bingo collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party payment processors: Financial data shared by GCash, Maya, or Philippine banking partners when you initiate a deposit or withdrawal transaction.
• Identity verification providers: Data returned by third-party KYC and age verification services used to confirm your identity and eligibility to play.
• Fraud prevention services: Data from third-party fraud detection and anti-money laundering screening services used to protect the integrity of the Platform.

123bingo uses your personal data for the following purposes:

• To create and manage your player account and verify your identity and age (21+ requirement).
• To process deposits and withdrawals in Philippine Peso via your chosen payment method.
• To provide access to games, bonuses, and other Platform features.
• To comply with anti-money laundering (AML) obligations and Know Your Customer (KYC) requirements under Philippine law.
• To detect, investigate, and prevent fraud, cheating, collusion, and other prohibited conduct on the Platform.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
• To send you promotional communications about 123bingo offers and new games, where you have consented to receive such communications.
• To provide customer support and resolve disputes or complaints.
• To analyze Platform usage and improve the user experience for Filipino players.
• To comply with applicable legal and regulatory obligations, including reporting requirements under Philippine gaming regulations.
• To enforce our Terms & Conditions and protect the rights and safety of 123bingo and its players.

123bingo processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and gaming regulatory reporting.
• Legitimate interests: Processing necessary for the legitimate interests of 123bingo, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of promotional communications. You may withdraw consent at any time by contacting support or updating your account preferences.

123bingo does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, Maya, and Philippine banking partners, to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party services used to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and AML screening services: Third-party providers used to detect and prevent financial crime on the Platform.
• Game software providers: Licensed game studios whose games are available on the 123bingo platform, to the extent necessary to provide game services.
• IT and hosting providers: Cloud infrastructure and technology service providers who host and maintain the Platform under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR and law enforcement bodies, where disclosure is required by law or court order.

All third parties with whom 123bingo shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to 123bingo.

123bingo retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• KYC and identity verification documents are retained for the duration of the account relationship and for five (5) years thereafter.
• Communications records, including support chat transcripts, are retained for three (3) years.
• Technical and usage data collected via cookies and server logs is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 123bingo's data disposal procedures.

123bingo uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:

• Essential cookies: Required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and game lobby layout, to improve your experience on 123bingo.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats to the Platform.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 123bingo Platform.

123bingo implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 123bingo Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of Platform infrastructure.
• Two-factor authentication options for player accounts to prevent unauthorized access.

While 123bingo takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 123bingo:

• Right to be informed: The right to know what personal data 123bingo collects about you and how it is used — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data 123bingo holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the 123bingo Data Protection Officer via live chat support. We will respond to all verified requests within thirty (30) days.

The 123bingo Platform is strictly intended for individuals who are at least 21 years of age. We do not knowingly collect personal data from persons under 21 years old. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered an account on 123bingo, please contact our support team immediately via live chat so that we can investigate and take appropriate action.

123bingo may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes, we will notify registered players via their registered email address or via a prominent notice on the Platform prior to the changes taking effect.

The "Last updated" date at the top of this Privacy Policy indicates when the most recent revision was made. Continued use of the 123bingo Platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 123bingo, please contact us through the following channels:

• Live Chat: Available 24/7 on the 123bingo Platform — the fastest way to reach our Data Protection Officer.
• Email: [email protected] (plain text — not a clickable link)

For complaints that cannot be resolved directly with 123bingo, you may contact the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.